Shipping Information
UK Delivery Options
We offer fast, reliable shipping across the UK. All our products are carefully wrapped and dispatched from our studio.
🚚 Shipping Rates
FREE UK Delivery on orders £30 or more via Royal Mail Tracked 24
- Royal Mail Tracked 48 - £3.95 (2-3 working days)
- Royal Mail Tracked 24 - £5.90 (next day depending on location)
📦 Dispatch Times
We aim to dispatch your order the same working day if placed before:
- Monday–Friday: 3pm
- Saturday: 11am
We dispatch Monday to Saturday (no Sunday dispatch).
📮 Packaging
Your order will be carefully packaged to ensure it arrives safely. We use protective materials including bubble wrap where necessary to protect fragile items like glass bottles and diffusers.
Questions?
If you have any questions about your delivery, please don't hesitate to contact us.
Let customers speak for us
from 68 reviewsThis balm is so good for my aging skin, taking any dryness away and leaving a delicate scent.
The soap is smooth and beautifully scented. The packaging makes it a perfect little gift.
Too beautiful to use ! But smell amazing anyway.
It’s wonderful and I’ve already started using it. Not heavy, just a beautiful cream with a perfect smell. What’s not to like?!
This is an unusual scent but very pleasing, and it develops well. The packaging is lovely, very unusual, like the scent itself.
great product and retailer
Love this perfume. You dont need to spray a lot of it, and perfume lasts. Will buy it again xxx
It is really lovely. I bought it as a present for a special friend and I know she will enjoy it.
I love this balm it makes my elderly skin feel rejuvenated.
I love the smell, and using a nylon was ball it lathered up beautiful. My skin feels clean and moisturised.
Will definitely buy more
I've been buying from Castello de Haye for years & the quality never dips. The best lavender oil in my humble opinion 💜