Shipping Information

UK Delivery Options

We offer fast, reliable shipping across the UK. All our products are carefully wrapped and dispatched from our studio.

🚚 Shipping Rates

FREE UK Delivery on orders £30 or more via Royal Mail Tracked 24

  • Royal Mail Tracked 48 - £3.95 (2-3 working days)
  • Royal Mail Tracked 24 - £5.90 (next day depending on location)

📦 Dispatch Times

We aim to dispatch your order the same working day if placed before:

  • Monday–Friday: 3pm
  • Saturday: 11am

We dispatch Monday to Saturday (no Sunday dispatch).

📮 Packaging

Your order will be carefully packaged to ensure it arrives safely. We use protective materials including bubble wrap where necessary to protect fragile items like glass bottles and diffusers.

Questions?

If you have any questions about your delivery, please don't hesitate to contact us.

Let customers speak for us

from 60 reviews

great product and retailer

gillian dunford
Ortigia Sicilia Ambra Nera (Amber) Luxury Reed Diffuser - 200ml
Ortigia Sicilia Ambra Nera (Amber) Luxury Reed Diffuser - 200ml

Love this perfume. You dont need to spray a lot of it, and perfume lasts. Will buy it again xxx

Vanessa Skipper
Eventide – Oakmoss & Sandalwood Natural Perfume 10ml
Eventide – Oakmoss & Sandalwood Natural Perfume 10ml

It is really lovely. I bought it as a present for a special friend and I know she will enjoy it.

Anne Skilbeck
Lavender Essential Oil Soap Bar 200g | Natural Handmade | Castello de Haye
Lavender Essential Oil Soap Bar 200g | Natural Handmade | Castello de Haye

Delicious scent!

Carla
Fico d'India Perfume Diffuser 200ml by Ortigia Sicilia
Fico d'India Perfume Diffuser 200ml by Ortigia Sicilia

I love this balm it makes my elderly skin feel rejuvenated.

Christina Watson
Rosa Balm with Rosa Mosqueta oil and Shea Butter 100ml, nourishing
Rosa Balm with Rosa Mosqueta oil and Shea Butter 100ml, nourishing

I love the smell, and using a nylon was ball it lathered up beautiful. My skin feels clean and moisturised.
Will definitely buy more

Sonia
Frankincense & Myrrh Soap Bar, with Essential Oils, 200g
Frankincense & Myrrh Soap Bar, with Essential Oils, 200g

Beautiful handmade soap

Suzanne
Lavender Essential Oil Soap Bar 200g | Natural Handmade | Castello de Haye
Lavender Essential Oil Soap Bar 200g | Natural Handmade | Castello de Haye

I've been buying from Castello de Haye for years & the quality never dips. The best lavender oil in my humble opinion 💜

Dawn Day
Lavender Essential Oil, 10ml - Sleep & Calm Pure Aromatherapy Oil
Lavender Essential Oil, 10ml - Sleep & Calm Pure Aromatherapy Oil

Amazing

Carol Booth
No.1 Frankincense & Rose Geranium Aromatherapy Room Spray 100ml
No.1 Frankincense & Rose Geranium Aromatherapy Room Spray 100ml

It is my favourite of all your soaps, Jackie. A wonderfully exotic perfume. I now can’t live without it !

Anne Skilbeck
Patchouli Soap Bar with Pure Essential Oil, 200g
Patchouli Soap Bar with Pure Essential Oil, 200g

An excellent gift idea thank you

Sharon Scaniglia
Frankincense & Myrrh Guest Soap Bar, in Muslin Gift Bag, 40g
Frankincense & Myrrh Guest Soap Bar, in Muslin Gift Bag, 40g

Have had it before and miss it when it runs out, thank you for your beautiful products.

Sharon Scaniglia
Serene Lavender Castile | Liquid Soap with Organic Oils | Castello de Haye
Serene Lavender Castile | Liquid Soap with Organic Oils | Castello de Haye

As wonderful as ever!

Anne Skilbeck
Vibrant Patchouli & Lime Castile Soap | Liquid Soap with Organic Oils | Castello de Haye
Vibrant Patchouli & Lime Castile Soap | Liquid Soap with Organic Oils | Castello de Haye

A real treat for your hands, love it!

Anonymous
Patchouli Soap Bar with Pure Essential Oil, 200g
Patchouli Soap Bar with Pure Essential Oil, 200g

Wonderful scent, perfect for freshening up any room in your home. It's GREAT!

Anonymous
No.2 Spiced Orange & Cinnamon Leaf Room Spray 100ml
No.2 Spiced Orange & Cinnamon Leaf Room Spray 100ml